Emara By Ole-Sereni – The Best Luxury Hotel in Nairobi, Kenya for Your Staycation Nothing beats a staycation at Emara by Ole-Sereni. Emara is an African luxury hotel that brings together all the beauty of nature with the elegance of […]
Restaurants in nairobi
A Guide to Finding the Best Restaurants in Nairobi with Delicious Food for Your Next Trip Nairobi, the capital city of Kenya, draws everybody and is known for its diverse cuisines that people of all backgrounds can enjoy. Nairobi is […]
What is a Fine Dining Restaurant and How Does it Differ from a Casual Dining Venue? Fine dining restaurants are typically known for offering quality dishes prepared by skilled chefs, beautiful ambiance, and sophisticated service. They are more expensive than […]
Cancellation Policy
Group/individual Reservations that are cancelled or reduced in length of stay, or numbers, are subject to cancellation charges and no-show fees at the discretion of the Hotel and are as follows:
- Any rooms booked and cancelled or reduced in number between 21 days prior to arrival will be charged a 50% cancellation fee on the first night.
- Any rooms booked and cancelled or reduced in number between 14 days prior to arrival will be charged a 75% on the first night.
- In case of cancellation within 72 hours from noon to the date of accommodation, or in case of no-show – 100% of the net value of booking for a maximum of two nights.