Emara By Ole-Sereni – The Best Luxury Hotel in Nairobi, Kenya for Your Staycation Nothing beats a staycation at Emara by Ole-Sereni. Emara is an African luxury hotel that brings together all the beauty of nature with the elegance of […]
Cancellation Policy
Group/individual Reservations that are cancelled or reduced in length of stay, or numbers, are subject to cancellation charges and no-show fees at the discretion of the Hotel and are as follows:
- Any rooms booked and cancelled or reduced in number between 21 days prior to arrival will be charged a 50% cancellation fee on the first night.
- Any rooms booked and cancelled or reduced in number between 14 days prior to arrival will be charged a 75% on the first night.
- In case of cancellation within 72 hours from noon to the date of accommodation, or in case of no-show – 100% of the net value of booking for a maximum of two nights.