Why You’ll Want To Come Back To Emara By Ole-Sereni For The Amenities Alone Emara Ole-Sereni is the best five-star hotel in Nairobi, Kenya that offers top-quality features and unparalleled luxury. Our goal is to provide a relaxing and refreshing […]
Cancellation Policy
Group/individual Reservations that are cancelled or reduced in length of stay, or numbers, are subject to cancellation charges and no-show fees at the discretion of the Hotel and are as follows:
- Any rooms booked and cancelled or reduced in number between 21 days prior to arrival will be charged a 50% cancellation fee on the first night.
- Any rooms booked and cancelled or reduced in number between 14 days prior to arrival will be charged a 75% on the first night.
- In case of cancellation within 72 hours from noon to the date of accommodation, or in case of no-show – 100% of the net value of booking for a maximum of two nights.