Customized Menus & Full Event Setup
Customized Menus & Full Event Setup
1. Tax & Service Charge
All rates are inclusive of 16% VAT, 2% catering levy, and 7% service charge. Rates are net and non-commissionable.
2. Cancellation Policy
Cancellation charges are based on the estimated total account cost
– 30 days prior to event – No charge
– 15 days prior to event – 25% of total revenue
– 7 days prior to event – 50% of total revenue
– 6 to 3 days prior to event – 75% of total revenue
– 48 hours or less before the event – 100% of total revenue
3. No Show Policy
In the event of a no-show, 100% of the total booking value will be charged.
4. Guarantee number
The guaranteed number of guests will be charged even if fewer guests attend. If the number of guests exceeds the guaranteed number, the additional guests will be charged accordingly.
PAYMENT TERMS
A deposit of 75% of the total invoice amount is payable by the agreed date. The remaining balance is payable immediately after the function.
For clients with credit facilities, a service contract must be signed before services are rendered, and full payment must be made within the period stated in the credit agreement.
Please provide us with a valid KRA certificate.
Group/individual Reservations that are cancelled or reduced in length of stay, or numbers, are subject to cancellation charges and no-show fees at the discretion of the Hotel and are as follows: